Deep dives, tutorials and quick tricks on Dynamics 365 and the Power Platform, written by consultants from real projects.https://www.dynamics-chronicles.com/enhttps://www.dynamics-chronicles.com/article/big-update-crmjetty-dynamics-365-portal-now-comes-powerful-new-integrations/https://www.dynamics-chronicles.com/article/big-update-crmjetty-dynamics-365-portal-now-comes-powerful-new-integrations/Enterprise portals are evolving rapidly. They are no longer mere portals through which CRM records can be viewed. Portals are now expected to support…Fri, 27 Mar 2026 09:03:47 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/power-apps-code-apps-practice-recreating-model-driven-app-patterns/https://www.dynamics-chronicles.com/article/power-apps-code-apps-practice-recreating-model-driven-app-patterns/Power Apps Code Apps went from preview to general availability in record time. With that, Microsoft has sent a clear signal that it is taking this technology…Thu, 12 Mar 2026 12:23:58 GMTAPIArtificial IntelligenceControlsCustomizationPower AppsProgrammingToolsTutorialAxel Schlumbergerhttps://www.dynamics-chronicles.com/article/use-xrm-type-definition-your-javascript-file/https://www.dynamics-chronicles.com/article/use-xrm-type-definition-your-javascript-file/We implement Javascript webresource for form scripting (form onload, field on change,...). Our code need to follow the official document Xrm object, execution…Fri, 30 Jan 2026 08:11:44 GMTProgrammingTutorialNguyen Van Haohttps://www.dynamics-chronicles.com/article/dataverse-functions-deep-dive/https://www.dynamics-chronicles.com/article/dataverse-functions-deep-dive/Microsoft released in 2024 Dataverse low-code plugins. The promise was great : writing plugins using low-code tools. No need to have development skills and…Tue, 06 Jan 2026 09:40:42 GMTAPICustomizationData ManipulationDeep DivePower AppsProgrammingToolsTutorialStephane Pelhatrehttps://www.dynamics-chronicles.com/article/dataverse-get-audit-storage-table/https://www.dynamics-chronicles.com/article/dataverse-get-audit-storage-table/Dynamics 365 auditing feature logs changes made to records, allowing you to view the details of those changes at any time. Whenever a record is created…Tue, 06 Jan 2026 09:29:55 GMTAPIFunctionalProgrammingReportingStephane Pelhatrehttps://www.dynamics-chronicles.com/article/d365-sales-2025-wave-release/https://www.dynamics-chronicles.com/article/d365-sales-2025-wave-release/In this post, we highlight the latest releases from Microsoft D365 Sales' 2025 Wave updates. For a detailed breakdown, click here. Public Preview: May 2025…Tue, 06 Jan 2026 09:23:32 GMTWave NewsNatalia Garcia Villarhttps://www.dynamics-chronicles.com/article/10-ways-dynamics-365-calendar-boosts-productivity-sales-support-teams/https://www.dynamics-chronicles.com/article/10-ways-dynamics-365-calendar-boosts-productivity-sales-support-teams/In today’s fast-paced business environment, time is the most valuable resource for both sales and support teams. Managing appointments, meetings, and…Tue, 06 Jan 2026 09:22:42 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/why-dynamics-365-customer-portal-key-scalable-self-service-2025/https://www.dynamics-chronicles.com/article/why-dynamics-365-customer-portal-key-scalable-self-service-2025/Self-service is no longer a nice-to-have but is a necessity. Modern customers demand immediate responses and real-time information availability, and they do…Tue, 06 Jan 2026 09:22:17 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/5-ways-microsoft-dynamics-crm-mapping-improves-customer-engagement-and-outreach/https://www.dynamics-chronicles.com/article/5-ways-microsoft-dynamics-crm-mapping-improves-customer-engagement-and-outreach/In today’s competitive business landscape, customer engagement is more than just responding to queries—it’s about building meaningful relationships…Tue, 06 Jan 2026 09:21:46 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/what-microsofts-d365-portal-gets-right-and-where-it-falls-short/https://www.dynamics-chronicles.com/article/what-microsofts-d365-portal-gets-right-and-where-it-falls-short/The D365 Portal is a web-based layer that sits on top of Microsoft Dynamics 365. It’s built to share specific parts of your CRM with the people who need them…Tue, 06 Jan 2026 09:21:07 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/form-component-control/https://www.dynamics-chronicles.com/article/form-component-control/Not only does the form component control allows you to edit records directly from another record's main form, it might also be a good replacement for field…Tue, 21 Oct 2025 10:47:13 GMTCustomizationSecurityFabian Kalchofnerhttps://www.dynamics-chronicles.com/article/dataverse-duplicate-detection-rules-vs-alternate-keys/https://www.dynamics-chronicles.com/article/dataverse-duplicate-detection-rules-vs-alternate-keys/Having clean data in Dataverse can be tricky. One of the challenges is detecting and managing duplicate records. With out-of-the-box tools you can implement…Mon, 20 Oct 2025 16:15:31 GMTControlsCustomizationData ManipulationDeep DiveProgrammingTutorialStephane Pelhatrehttps://www.dynamics-chronicles.com/article/row-summary-model-driven-apps/https://www.dynamics-chronicles.com/article/row-summary-model-driven-apps/In model-driven applications, forms often contain many fields spread across multiple tabs and sections, which can make it difficult and time-consuming to find…Mon, 20 Oct 2025 16:13:01 GMTArtificial IntelligenceControlsCustomizationPower AppsToolsTutorialStephane Pelhatrehttps://www.dynamics-chronicles.com/article/dataverse-excel-data-import-ai-assisted-mapping/https://www.dynamics-chronicles.com/article/dataverse-excel-data-import-ai-assisted-mapping/Microsoft has introduced an enhanced Import from Excel experience for Dataverse, making it easier to bring structured data into existing tables. The new…Mon, 20 Oct 2025 16:01:06 GMTArtificial IntelligencePower AppsTutorialWave NewsStephane Pelhatrehttps://www.dynamics-chronicles.com/article/copilot-chat-model-driven-apps/https://www.dynamics-chronicles.com/article/copilot-chat-model-driven-apps/Managing data in a model-driven app requires sometimes many clicks, manual navigation through views and dashboards. With Copilot in Dynamics 365 model-driven…Mon, 20 Oct 2025 15:59:32 GMTArtificial IntelligenceToolsWave NewsStephane Pelhatrehttps://www.dynamics-chronicles.com/article/enhancing-customer-experience-dynamics-365-customer-portal-best-practices-2025/https://www.dynamics-chronicles.com/article/enhancing-customer-experience-dynamics-365-customer-portal-best-practices-2025/Customer expectations are changing at an increasingly rapid rate. Ten years ago, companies could afford to use call centers and email services to fulfil…Mon, 20 Oct 2025 15:54:29 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/field-service-renewable-energy-calendar-365-makes-scheduling-seamless/https://www.dynamics-chronicles.com/article/field-service-renewable-energy-calendar-365-makes-scheduling-seamless/As the global demand for clean and sustainable energy surges, renewable energy projects like solar farms, wind turbines, and hydroelectric systems are…Mon, 20 Oct 2025 15:53:58 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/field-inspections-made-easy-real-estate-firms-using-mappyfield-365-0/https://www.dynamics-chronicles.com/article/field-inspections-made-easy-real-estate-firms-using-mappyfield-365-0/Field inspections are a cornerstone of real estate operations, ensuring property quality, compliance, and client satisfaction. However, the process of…Mon, 20 Oct 2025 15:53:25 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/dataverse-using-bulk-operation-messages/https://www.dynamics-chronicles.com/article/dataverse-using-bulk-operation-messages/As you may know plug-in messages have been introduced for bulk operations in Dynamics 365. Bulk operations messages are: Bulk operations are optimized to…Mon, 01 Sep 2025 14:55:24 GMTAPIProgrammingTutorialStephane Pelhatrehttps://www.dynamics-chronicles.com/article/dataverse-dynamics-365-azure-managed-identities-plugins-step-step/https://www.dynamics-chronicles.com/article/dataverse-dynamics-365-azure-managed-identities-plugins-step-step/The days of storing Client ID and secret of your Key Vault in Dynamics are coming to an end. With Power Platform Managed Identity, Dataverse plug-ins can now…Thu, 17 Jul 2025 13:18:29 GMTAPIAzureDeep DiveProgrammingTutorialJulien Biedermannhttps://www.dynamics-chronicles.com/article/field-inspections-made-easy-real-estate-firms-using-mappyfield-365/https://www.dynamics-chronicles.com/article/field-inspections-made-easy-real-estate-firms-using-mappyfield-365/Field inspections are a cornerstone of real estate operations, ensuring property quality, compliance, and client satisfaction. However, the process of…Mon, 14 Jul 2025 14:13:53 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/streamline-account-management-scheduling-automation-using-dynamics-365-calendar/https://www.dynamics-chronicles.com/article/streamline-account-management-scheduling-automation-using-dynamics-365-calendar/All businesses seek to streamline and organize, particularly accounts, appointments, and team scheduling. Scheduling is a major component of good account…Fri, 30 May 2025 11:42:45 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/customer-portals-2025-what-features-will-define-next-generation/https://www.dynamics-chronicles.com/article/customer-portals-2025-what-features-will-define-next-generation/In 2025, customer expectations aren’t just rising—they’re evolving. A customer needs an invoice copy at 11 PM. Another wants to track the status of their…Fri, 30 May 2025 11:42:18 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/how-mappyfield-365-improves-sales-performance-through-smart-visit-planning/https://www.dynamics-chronicles.com/article/how-mappyfield-365-improves-sales-performance-through-smart-visit-planning/Selling isn’t just about having a great product. It’s about showing up at the right place, at the right time, with the right plan. For field sales teams, time…Fri, 30 May 2025 11:41:52 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/role-smart-scheduling-modern-business-success/https://www.dynamics-chronicles.com/article/role-smart-scheduling-modern-business-success/Have you ever had meetings overlap, double-booked appointments, or last-minute changes messing your entire day? Scheduling shouldn’t be this complicated, yet…Fri, 30 May 2025 11:41:27 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/how-dynamics-365-transforms-work-order-scheduling-and-field-service-management/https://www.dynamics-chronicles.com/article/how-dynamics-365-transforms-work-order-scheduling-and-field-service-management/Managing field operations is no easy task. Whether scheduling service requests, dispatching teams, or ensuring jobs get done on time, businesses need a solid…Thu, 24 Apr 2025 12:00:26 GMTMaulik Shahhttps://www.dynamics-chronicles.com/article/change-base-currency-dataverse-environment-power-platform/https://www.dynamics-chronicles.com/article/change-base-currency-dataverse-environment-power-platform/When creating an environment with a database in Microsoft Power Platform, you need to specify the currency to be used as the base currency in Dataverse. This…Thu, 27 Mar 2025 13:46:02 GMTPower AppsJulien Biedermannhttps://www.dynamics-chronicles.com/article/alternate-keys-dataverse/https://www.dynamics-chronicles.com/article/alternate-keys-dataverse/The Alternate keys provide an efficient and accurate way of integrating data with external systems. It’s essential in cases when an external system doesn’t…Thu, 27 Mar 2025 13:45:36 GMTCustomizationPower AppsJulien Biedermannhttps://www.dynamics-chronicles.com/article/cloud-flow-run-history-dataverse/https://www.dynamics-chronicles.com/article/cloud-flow-run-history-dataverse/The Manage Cloud Flow Run History in Dataverse feature provides users with the ability to efficiently track, manage, and analyze the execution history of…Thu, 27 Mar 2025 13:45:05 GMTCustomizationPower AppsTutorialJulien Biedermannhttps://www.dynamics-chronicles.com/article/power-apps-permanently-delete-users/https://www.dynamics-chronicles.com/article/power-apps-permanently-delete-users/When a user is deleted from the Microsoft 365 admin center, the user isn't removed from Dataverse environments in which it is active. Instead, the user's…Thu, 27 Mar 2025 13:44:32 GMTCustomizationPower AppsStephane Pelhatre